This Privacy Policy explains how Cyvera Digitals collects, uses, and protects your personal information when you visit our website or engage our services. We are committed to handling your data responsibly and transparently.
1. Information We Collect
We collect information you provide directly and information collected automatically when you use our website.
- Information you provide: name, email address, phone number, business details, project information, and anything you include in forms or messages you send us.
- Information collected automatically: IP address, browser and device type, pages visited, referring URLs, and similar usage data gathered through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotes or consultations.
- Deliver, manage, and improve our services and website.
- Send project updates, invoices, and (where you have opted in) occasional marketing.
- Understand how our website is used so we can improve it.
- Comply with legal obligations and protect against fraud or misuse.
3. Cookies and Analytics
Our website uses cookies and similar technologies, including privacy-respecting analytics, to understand traffic and improve the experience. You can control or disable cookies through your browser settings, though some features may not work as intended without them.
4. How We Share Your Information
We do not sell your personal information. We may share it only with trusted service providers who help us operate (for example, hosting, email, analytics, and payment processors), and only to the extent needed to perform their services. We may also disclose information where required by law or to protect our rights.
5. Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, to satisfy legal, accounting, or reporting requirements, or to resolve disputes. When it is no longer needed, we securely delete or anonymise it.
6. Data Security
We use reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict its use, and to object to processing or withdraw consent. To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may link to third-party sites or services we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.
9. Children’s Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always appear on this page with a revised "Last updated" date. Significant changes will be made clear where appropriate.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at hello@cyveradigitals.com.