Terms and Conditions

1. Who We Are

Cyvera Digitals (“we”, “us”, “our”) is a digital agency based in the Philippines, offering website development, UI/UX strategy, graphic and brand design, social media management and SEO services. “You” or “client” means any individual or business that visits our website or engages our services.

2. Acceptance of These Terms

By accessing this website, requesting a quote, booking a call or commissioning work, you confirm that you have read, understood and agree to these Terms. If you are agreeing on behalf of a company, you confirm that you have authority to do so. If you do not agree, please do not use our website or services.

3. Using Our Website

When you use our website, you agree not to:

• Use our contact, booking or sign-up forms to send spam, malicious content, or anyone else’s personal information without their permission.
• Attempt to disrupt, overload, probe or gain unauthorised access to the website or the systems behind it.
• Copy, republish or resell our content, designs or code without our written permission.

Our blog posts and guides are general information, not professional advice for your specific situation.

4. Discovery Calls

Discovery calls booked through our website are free and carry no obligation. Booking one sends you a Google Calendar invitation with a Google Meet link. To cancel, decline the invitation; to reschedule, email us or book a new time.

5. Our Services

The scope, deliverables, timeline and price of each engagement are set out in a separate written proposal, quote or statement of work that we agree with you. That document and these Terms together form our agreement. Where they conflict, the agreed proposal or statement of work takes precedence.

6. Quotes, Fees and Payment

Quotes are valid for the period stated in the proposal. Unless agreed otherwise, projects may require a deposit before work begins, with the balance due at agreed milestones or on completion.

• Prices on our Pricing page are per project, in US dollars, and are starting points. The binding price is the one in your accepted proposal.
• Invoices are payable by the due date stated on them. Late payment may pause work and, where the law allows, incur reasonable late fees.
• Third-party costs (such as domains, hosting, premium plugins, stock assets, fonts and ad spend) are your responsibility unless your proposal expressly includes them.

7. Client Responsibilities

A successful project depends on timely cooperation. You agree to provide accurate information, content, brand assets, account access and feedback within reasonable timeframes. Delays in providing materials or approvals may affect the timeline and cost of your project. You are responsible for making sure any content you supply does not infringe anyone else’s rights.

8. Revisions and Approvals

Each plan includes a free revision window, as listed on our Pricing page or in your proposal. Revisions and requests after that window, or outside the agreed scope, are billed at the add-on rate shown there. Once you approve a deliverable or milestone, further changes are treated as new work.

9. Intellectual Property

Unless your proposal says otherwise, ownership of the final deliverables transfers to you once you have paid in full. Until then, the work remains ours. We may keep and reuse general know-how, techniques and components that are not specific to you.

We may show completed work in our portfolio and marketing unless you ask us in writing not to. Third-party assets (such as fonts, stock media and plugins) remain subject to their own licences.

10. Third-Party Services

Our work may rely on third-party platforms and tools, such as hosting providers, content management systems, payment processors and analytics. We are not responsible for their availability, performance or policies, and your use of them may be subject to their own terms.

11. Confidentiality

Each of us agrees to keep confidential any non-public information shared during an engagement, and to use it only for the project. This does not apply to information that is or becomes public through no fault of the receiving party, or that the law requires to be disclosed.

12. Warranties and Disclaimer

We provide our services with reasonable skill and care. Beyond that, our website and services are provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose. We do not guarantee that the website will be uninterrupted, error-free or free of harmful components.

13. Limitation of Liability

To the fullest extent the law allows, Cyvera Digitals is not liable for any indirect, incidental or consequential loss, or for loss of profits, revenue, data or goodwill. Our total liability arising from any engagement will not exceed the fees you paid us for that engagement. Nothing in these Terms limits any liability that cannot be limited by law.

14. Termination

Either of us may end an engagement in writing if the other materially breaches these Terms and does not fix the breach within a reasonable time. On termination, you agree to pay for all work completed up to that date. Sections meant to survive termination, including Intellectual Property, Confidentiality and Limitation of Liability, continue to apply.

15. Governing Law

These Terms are governed by the laws of the Republic of the Philippines, and any dispute is subject to the exclusive jurisdiction of the Philippine courts. This does not remove any mandatory consumer protections you have under the laws of the country where you live.

16. Changes to These Terms

We may update these Terms from time to time. The current version is always on this page, with its “Last updated” date. If you keep using our website or services after a change takes effect, you accept the updated Terms.

17. Contact Us

Questions about these Terms? Email us at info@cyveradigitals.com.